FoCoCo is one connected Golf Mind Coach across the Phone App and WebApp.
For help with your account, membership, Phone App, WebApp or a technical problem, contact:
Please include the email address connected to your FoCoCo account and a short description of the issue. Screenshots are helpful when reporting a technical problem.
Account and login
Contact FoCoCo Support if you need help with:
- Signing in to your account
- Accessing your account on another device
- Using the same account across the Phone App and WebApp
- Password or account-access problems
- Missing or unsynchronised information
Phone App + WebApp
CoachTalk by FoCoCo gives you CoachTalk and GameTalk on the Phone App.
- Phone App: Talk · Play · Capture
- WebApp: Coach · Explore · Understand
Use the Phone App to capture thoughts, decisions and key moments as they happen.
Use the WebApp to review your rounds, reflect on your game, explore patterns and continue your conversation with FoCoCo.
WebApp: app.fococo.ai
Contact us if your information is not appearing correctly across both experiences.
Membership and billing
FoCoCo membership is available monthly or annually. One membership gives you full access to the Phone App and WebApp.
The way you manage your FoCoCo membership depends on where it was purchased.
Apple App Store
Memberships purchased through Apple must be managed through your Apple ID subscription settings.
Apple controls payment processing, renewals, cancellations and refunds for App Store purchases.
Google Play
Memberships purchased through Google Play must be managed through your Google Play subscription settings.
Google controls payment processing, renewals, cancellations and refunds for Google Play purchases.
Web / Stripe
For memberships purchased directly through the WebApp (web checkout via Stripe), contact:
You can also manage your subscription from Settings → Subscription inside the WebApp at app.fococo.ai.
Technical support
Contact us if you experience problems with:
- The app opening or loading
- Voice capture or microphone access
- Saving or completing a round
- Information not syncing
- Missing conversations, rounds or insights
- App crashes or unexpected behaviour
- Phone App or WebApp access
Please include:
- Device: for example, iPhone, iPad or Android
- Operating system: for example, iOS or Android version
- FoCoCo app version: where available
- Account email: the email connected to your FoCoCo account
- Problem: what happened and what you expected to happen
Privacy and your information
You remain in control of the information you choose to share with FoCoCo.
For questions about privacy, personal information, downloading your data or deleting your account, contact:
Related pages:
Report a problem or share feedback
We welcome feedback from golfers using FoCoCo.
Contact us to:
- Report a bug
- Suggest an improvement
- Request a feature
- Ask a general question
- Share feedback about your FoCoCo experience
Contact
- Product: FoCoCo
- Company: Quantum Surprise, Unipessoal Lda
- Email: support@fococo.ai
- Website: www.fococo.ai
- Legal information: www.fococo.ai/legal
FoCoCo is a brand of Quantum Surprise, Unipessoal Lda.
One Connected Coach. Phone App + WebApp.
FoCoCo. The Golf Mind Coach.
We don’t coach the swing. We coach the golfer behind it.